1 reviews | Active since Aug 2017
Samsung cel ph warranty
I have always had a samsung cel phone. Just dropped my ph this morning and the screen cracked (I have never used or replaced a screen from my samsung warranty). I called samsung immediately.... my warranty ended yesterday as the ph is exactly a year old. I cannot beleive they wont assist for a day old phone and expect me to pay R2500. Clearly time to get an i phone.
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
