Samsung Care does not Care

Got the S9 plus trying to get Samsung Care. Really dissapointed in how you operate. This was my 7th Samsung phone but surely my last. Your call centre said a manager cannot speak to me I am welcome to go to social media and I am taking them up on their offer.

Trying to take Samsung care out but it us from day i placed the order. As samsung accepted pre orders about 3 weejs before the phone was available it means i must pay for 3 weeks while the phone was still in Korea. Not much in Rand value but this is a case of principle.

Your call centre agent also stated and i would like the audio recording for this that clients in South Africa had the phone already 3 days before the launch in Las Vegas. REALLY!!!!!

So it is my service provider MTN's fault that I waited 3 weeks. No manager will talk to me as they will say the same REALLY!!!!!

I will also raise it with your head office international asking how is it possible for the phone to be launched 3 days before the international launch. All this info just because your Samsung care cannot kuck in the day i got the phone but the day I ordered it.

Must say all in all very dissapointed with your ethics