Samsung Canal Walk Pathetic Service

<p>What an absolute appalling experiance working through the samsung repair centre. </p> <p> </p> <p>When I made the payment for the screen repair, I was told that it would take 3 - 5 days to complete the work. We are now a few weeks down the line and i have been told 3 times that the parts for my phone have arrived, only to be told later that they have in fact not arrived, or they where used for another client. </p> <p>At this stage it is not even possible to get hold of anyone at the repair center. For the fourth day in a row it is simply impossible to get someone in the shop to answer a phone, it simply just keeps on ringing. </p> <p>The previous screen repair I had done was just as bad and took 6 weeks to complete. </p> <p> </p> <p>I moved from Apple over to Samsung and loved the product, but I will certainly never buy another Samsung product ever again. I will buy anything else thats available. If only Samsung is available I would rather just go without that specific product.</p> <p>The after sales service is so poor that I just cannot imagine needing a product enough to have to spend another second on a phone with a rude Samsung Representitvie that is just not willing to do thrir jobs.</p> <p> </p> <p>Abselutely pathetic. Clearly Samsung just does not give a damn about their clients after sales experience and would not mind losing clients to alternative brands. </p> <p> </p> <p>PS. A one star rating is still to good...</p>