SR
Soois R

1 reviews | Active since Oct 2015

29 Oct 2015, 15:25

Samsung Call Centre / FX cellular Zambezi

In July I took my Samsung S4 to FX Cellular in Zambezi to repair my screen under ADH. After the screen was replaced the phone was unable to charge and the signal would completely fade away. Took the phone back the \tecnician "said he fixed it "

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Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Oct 2015, 16:55
Official
Hello Soois69,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our customer service division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Kind regards
Samsung SA