Samsung

I purchased a 58 Inch Samsung 7000 series TV from Makro in August 2020. On the 9th of January the screen started to flicker and the TV would switch on and off by itself. I duly went to MAkro on the 11th of January and they stated that the TV would need to go to the authorised repair agents in the area. I took the TV to the repair agents and they inspected the TV and advised me that the screen had failed and the set was irreparable and they had advised Samsung that the set would need to be replaced. The replacement was authorised by Samsung on the 20th of January, albeit according to Samsung call centre. I have been contacting the call centre daily since then and each day I get a different excuse. Eventually on the 10th of February I got a reference number and confirmation that Samsung will authorise the invoice for the despatch of the TV to me. To date no one has asked me for my address so I wonder where they will be delivering the TV?????? Yesterday I followed up again and got **** to again as they promised they would revert back to me. Another day another pack of lies...

Never will I purchase ANY samsung product again!!!! Pathetic bunch of *****!!!!