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Palesa M
1 reviews | Active since Sept 2020
12 Apr 2023, 18:51
Samsung Buy&Get Vouchers a disappointment
I was rewarded with a Samsung Buy&Get voucher after purchasing a Samsung washing dryer. I chose to claim the Dischem vouchers which come out in a batches R250 So far 4 of the R 250 vouchers are problematic, they reflect as invalid upon checkout at Dischem. This is extremely disappointing. I hope to get assistance from Samsung to resolve this problem.
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Samsung South Africa's replyOfficial
12 Apr 2023, 18:53Good day, Palesa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply12 Apr 2023, 18:53
Official
Good day, Palesa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP