TL
Tanya L
1 reviews | Active since May 2020
03 Feb 2025, 11:34
Samsung Buy & Sell Nonsense!!
Samsung apparently has a Buy & Sell promotion going on and all you have to do is buy their products, complete your purchase verification to get your vouchers. Well, what a load of nonsense! I have been waiting for more than a month to be "verified" and I keep being told that my vouchers will be sent through "next week". Same story, different week! So disappointed in this SCHEME because that is what it is - a scheme! I will believe it when I get these so called vouchers. Do better Samsung or get yourselves affiliated with better partners!
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Samsung South Africa's replyOfficial
03 Feb 2025, 11:35Good day Tanya,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply03 Feb 2025, 11:35
Official
Good day Tanya,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM