Samsung: Buy & Get Reward Voucher: Please don't buy Samsung Appliances: ****...****

Last year, 11 December 2021, my wife and I bought two Samsung items form GAME STORE: SOUTH COAST MALL, (Samsung Gentle Black Fridge to the value of R23, 649.00 and Samsung 8kg Front Loader Machine to the value of R7, 949.00. For both items we qualified for the buy & get reward (Refrigerator: Reward Grey: R6000 and Laundry: Reward Blue: R3000. We were supposed to have recieved KULULA HOLIDAY VOUCHER valued at R6000 and PROTEA HOTELS VOUCHER to the value of R3000. We submitted all the required documents via email, i.e. sales order, invoices and serial numbers for each items as per their request.

On the 7th March 2022, we recieved an email from Samsung as an acknowledgement, indicating that our entry has been received, updated and through verification and that was the last time we had from Samsung. We tried to make follow ups but there was no response and the their query line *** was no answer or available until today we did not receive our vouchers.

As promised by SAMSUNG, we still need our vouchers and unfortunately we do not trust Samsung and will never buy any appliance Samsung appliance or product due to this ****.

Since it's summer time again, I would like to warn anyone who might be interested in BUY & GET Rewards, it is a ****, you will never receive your vouchers, Samsung is using this to sell their products.