Samsung Buy & Get promotion 2016

<p>I'm sorry to report, but it seems as if the Samsung Buy & Get promotion 2016 was nothing more than a ****.</p> <p> </p> <p>We followed all the steps; 3 weeks later we got a sms stating our "uploads" we incomplete. We uploaded it again.</p> <p>Eventually in January 2017 we got a "Congratulations" sms with the pin code. Since then we've been contacting the Concierge number to na avail - we are ALLWAYS number 4 in the line; after holding for 30min's the phone cuts off. </p> <p> </p> <p>It is a shame that this is the service that Samsung SA provides...</p>