KN
Kagiso N
1 reviews | Active since Aug 2021
12 Jan 2023, 12:59
Samsung (Buy & Get) is ****!!!
Samsung (Buy & Get) is a ****!!!! Don't fall this **** people. We bought our new refrigerator on 30 Dec 2022 from Makro, Centurion. It supposed to take up to 7 business days to receive a voucher. We've been calling since the 9th Jan, and we're still awaiting our voucher worth R3000. Keep getting unprofessional and poor service from Samsung. Today is the 12th business day and still no progress at all. All we get is stories and excuses. Stay away from this promotion guys. You won't receive your vouchers after purchasing your expensive item. We spent R25 000!
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Samsung South Africa's replyOfficial
12 Jan 2023, 13:00Good day Kagiso,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply12 Jan 2023, 13:00
Official
Good day Kagiso,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM