1 reviews | Active since Jan 2017
#Samsung Buy & Get disappointment
<p> </p> <p>I purchased a qualifying samsung dishwasher FN-310T on the 25/11/2016.</p> <p>i completed the online registration process on the 13th of december 2016 for the samsung buy and get promotion. </p> <p> </p> <p>To date there is no repsonse on the status and i have tried repeatly to contact :</p> <p>"For queries, please call ********** or ********** /> Call Centre Hours: Monday to Friday: 8:30 - 17:00, Saturdays: 9:00 - 14:00, Sundays & Public Holidays: Closed" no success</p> <p> </p> <p>I find this extremely poor service from Samsung and want an immediate update from them.</p>
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Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA