CD
Chris D
1 reviews | Active since Jul 2011
17 Feb 2016, 08:14
Samsung Buy & Get
In November 2015 I Purchased three qualifying products on promotion. I have submitted required documentation over 5 times to [Email Removed] their online submission service.<br> <br> I have called the center multiple times still to no avail.<br> <br> To date have only received one voucher.<br> <br> I want this resolved as this is a complete joke and unacceptable, I have been waiting 3 months for a response and have had none. Samsung deliver what you promised.
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Samsung South Africa's replyOfficial
17 Feb 2016, 11:22Hello Chris843,
Good day Chris
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Good day Chris
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung South Africa's reply17 Feb 2016, 11:22
Official
Hello Chris843,
Good day Chris
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Good day Chris
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards