1 reviews | Active since Sept 2018
Samsung Buy and Get Voucher Nightmare
Still no resolution to my query ********** 4.. My query was handed over to Linda by Khanyi who I believe is on leave. Linda has no idea what my query was and I had to brief her this morning when I called in to enquire about the progress of my query. Come on now Samsung does it take two weeks to resolve queries?
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This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP