eB
ettienne B
1 reviews | Active since Feb 2016
09 Feb 2016, 15:11
Samsung Buy and Get useless service
I bought Samsung washing machine last year already on 7th of december and sent everything through on the same day and completed process but cant get hold of the people at Samsung Buy and Get to claim my two nights at Protea Hotel. Surely it cant take more than two months to finalize everything.<br> <br> Please Samsung South Africa get in contact with me as it is bad business to treat loyal clients like this as I want to use it in March.<br> <br> My nr: ***<br> <br> Regards<br> <br> Ettienne Brits
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Samsung South Africa's replyOfficial
09 Feb 2016, 17:20Hello ettiennebrits,
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number: ***
Kind regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number: ***
Kind regards
Samsung Team
Samsung South Africa's reply09 Feb 2016, 17:20
Official
Hello ettiennebrits,
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number: ***
Kind regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number: ***
Kind regards
Samsung Team