1 reviews | Active since Jan 2015
Samsung Buy and Get == TOTAL JOKE.
This is follow up complaint that started here, 4 weeks ago:<br> http://hellopeter.com/samsung-south-africa/complaints/buy-and-get-buy-and-beg-what-a-joke-***<br> <br> So, regardless of your efforts to get back to me so very quickly after my first complaint. - I'm afraid to say the same story has happened again. <br> <br> A month ago I got a nice phone call, lots of apologies, promises to get back to me on my booking dates in the next day or so - even got another phone call confirming that again on the same day I think, and since then Samsung Buy and Get have been as silent as the grave for the past 4 weeks.<br> <br> Yet again I am sitting here, two weeks before my booked dates (weekend of the 30th), with no clue whether it has even been booked. <br> <br> So I want to sincerely inform you guys to take your useless piece of **** \Buy and Beg\" offer and STICK IT UP YOUR LAZY ASSES. <br> <br> I don't want it any more. This whole thing just makes me angry now. Nothing you do now will make up for the worst customer service I have ever experienced. <br> <br> Don't even bother phoning to apologise. All your staff do is tell empty lies anyway. <br> <br> You are now dead to me.<br> <br> May you rest in pieces. "
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Kind Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. On the Ref number ***
We have escalated the matter and feedback will be provided to you soon.
Kind Regards
Samsung S.A
