TT
Tyler T

1 reviews | Active since Mar 2016

24 Oct 2016, 15:47

Samsung buy and get ****!

<p>I'm still trying to get confirmation for my booking from the last samsung buy and get competition, im just outright ignored and that telephone number provided either doesnt work or no one there works, I'm always 1st in the que for over an hour!? Now i see you're running another competition, is that even ethical, to luer custmers into buying samsung appliances with zero intentions of actually giving them the 'prize'. This is my third hello peter complaint about the SAME ISSUE, I'll be taking to every social media platform about samsungs **** as well as the store that 'sold' it to me. </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply25 Oct 2016, 09:50
Official

Good day Tyler,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your VOC reference number: ***

Kind regards

Samsung SA