WB
Warren B

1 reviews | Active since Nov 2011

25 Feb 2020, 13:31

Samsung Buy and Get rippoff

SAMSUNG is ripping people off with false promises. (Buy and get Reward program) this agency Buyandget / Waseema is a total waste of time.

Sent forms, slips etc.. now we have to phone to claim and they never answer the phone! When they reply emails they state we need to follow process and terms and conditions which cant be read on their website.

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply25 Feb 2020, 15:35
Official
Good day Warren 
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. 
  
A senior customer service executive will contact you with further advice on this matter. 
 
Regards, 
SamsungSA:^TM
WB
Warren B's update25 Feb 2020, 15:38
Reviewer Update

thank you,
try phoning this number ( ***) see if they answer
WB
Warren B's update28 Feb 2020, 23:33
Reviewer Update
Thank you, they have rep**** and started next process (new forms etc)