PL
Philip L
1 reviews | Active since Mar 2022
25 Mar 2022, 13:51
Samsung Buy and Get rewards ****
I have being trying since December 2021 to claim my Buy and Get reward with DSTV. 3 months later still no success. I have wasted numerous hours on the phone speaking to Samsung and DSTV. Don't buy a Samsung product expecting to claim a DSTV reward !!
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Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
25 Mar 2022, 13:53Good day, Philip,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Samsung South Africa's reply25 Mar 2022, 13:53
Official
Good day, Philip,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
PL
Philip L's updateReviewer Update
25 Mar 2022, 13:59Another machine bot answering my post !!
PL
Philip L's update25 Mar 2022, 13:59
Reviewer Update
Another machine bot answering my post !!
PL
Philip L's updateReviewer Update
29 Mar 2022, 08:48Rewards have finally been activated .... thanks
PL
Philip L's update29 Mar 2022, 08:48
Reviewer Update
Rewards have finally been activated .... thanks
PL
Philip L's updateReviewer Update
20 May 2022, 09:30Samsung Buy and Get Reward and DSTV still not sorted out !!
I thought after being promised that everything would be sorted it is still not ... This is now 6 months later. Its a **** people
I thought after being promised that everything would be sorted it is still not ... This is now 6 months later. Its a **** people
PL
Philip L's update20 May 2022, 09:30
Reviewer Update
Samsung Buy and Get Reward and DSTV still not sorted out !!
I thought after being promised that everything would be sorted it is still not ... This is now 6 months later. Its a **** people
I thought after being promised that everything would be sorted it is still not ... This is now 6 months later. Its a **** people