MM
Mpho M
1 reviews | Active since May 2022
31 May 2022, 20:42
Samsung buy and get promotion is a complete ****. They do not honour their promotions
I bought a double door fridge and a dishwasher in November 2021 under the Samsung buy and get promotion. I received a voucher once and have never received another one since then. Samsung makes the process so cumbersome with the hope clients will give up. It is a complete **** as they do not honour their promotions.
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Samsung South Africa's replyOfficial
01 Jun 2022, 09:25Good day Mpho ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply01 Jun 2022, 09:25
Official
Good day Mpho ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM