Samsung Buy and Get Promotion

<p>I bought a Samsung appliance a year ago. There was a Samsung promotion where you get either a flight or 2 nights accommodation. It's been a struggle from start to finish to get any kind of consistent communication. I have had one or two people who have been great, but on the whole, I get the feeling that they're trying to make it as difficult as possible for people to use the voucher.</p> <p>I was initially told my voucher was valid until June 2017. And then I got mail saying it's only valid until March 2017. When I asked why the end date had changed, I got silence and haven't had any feedback to the 5 mails I've sent since. I find this really unprofessional and disappointing.</p>