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ashna S
1 reviews | Active since Mar 2016
04 Jun 2024, 12:28
Samsung buy and get promo
I purchased a side by side Fridge from the Game store online in January , I completed the promo online in Feb 2023, after requesting documents etc. , I still have not received the vouchers of R6000
This is not acceptable from Samsung , misleading as i have to continuously follow up very bad customer service Seems just wanted purchase to be made
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Samsung South Africa's replyOfficial
04 Jun 2024, 12:35Good day Ashna
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply04 Jun 2024, 12:35
Official
Good day Ashna
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM