1 reviews | Active since Feb 2014
Samsung Buy and Get Promo a *****
I have purchased a Samsung fridge and registered for the buy and get promo last year. At the beginning of Feb 2016 I had requested and completed the forms to book the Protea Hotel stay for the easter weekend (thru buy and get) which is way in advance for their 30 day period which is part of their clause. <br> <br> Today is the 10 March and after numerous calls to them I have not yet received any feedback. <br> <br> I wonder if this buy and get that Samsung has offered is even true and not just another *****!!! <br> <br> I am truly disappointed with SAMSUNG more especially rather than Buy and Get as I believe SAMSUNG has forgotten about the consumer that has purchased this taking into consideration of the promo
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Samsung South Africa
This is to acknowledge receipt of your complaint.
we have read your query and we have escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung South Africa