Samsung buy and get promo

<p>I purchased a Samsung fridge in November 2015. It came with a promotion whereby you register and receive a domestic flight or 2 night stay at a protea hotel depending on what tier you had. Registration closed by 31/12/2015. I had registered and patiently waited for my code to book the hotel. To date 6 months later I have received nothing. I have contacted the centre many times and still await their response. Manager's and staff promise to call back within the hour but it's been 6 months. I am still waiting for a code. Extremely disappointed as they are supposed to be a reputable company.</p>