1 reviews | Active since May 2016
SAMSUNG "BUY AND GET" MAKE UP THEIR OWN TERMS AND CONDITIONS NOT ACCORDING TO SA LAW!!!
I bought 2 devices from MTN on an upgrade 6 November 2020. I then proceed to claim their "Buy & Get" promotion. Only to be told i don't qualify cause their terms and conditions state that Business don't qualify. According to their terms and conditions: "Who may enter: 3.1 All participants must: 3.1.1 be citizens of the Republic of South Africa and/or a legal residents of the aforesaid country; 3.1.2 must be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period; 3.1.3 must be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period; and" So according to Samsung I am not a Natural person. As per South African Law, below applies: A WHO OR WHAT IS A LEGAL SUBJECT? The term “legal subject” can be defined as a bearer of juristic competencies, subjective rights (with the inherent powers or entitlements) and legal duties. 2. In South African law there are two categories of legal subjects: (i) natural persons and (ii) juristic persons. All human beings are referred to as natural persons and are thus legal subjects. Juristic persons, however, can be defined as certain associations of natural persons, such as companies and universities. 3 They are viewed as entities and are also considered to be “persons” and thus legal subjects in terms of the law. https://www.ru.ac.za/media/rhodesuniversity/content/law/documents/courseoutlines2018/Introduction_to_Law_-_JR.pdf. I await your response accordingly.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
