IM
Itumeleng M
1 reviews | Active since May 2016
12 Jan 2022, 07:48
Samsung buy and get is a ****
After sending all the documents they require for the buy and get competition competition, they still SMS me saying that my proof of purchase is invalid. Which proof do they need as I don't understand. I called them and their consultant said I must send till slip with sales order. I still have received my voucher
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
12 Jan 2022, 07:52Good morning Itumeleng,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply12 Jan 2022, 07:52
Official
Good morning Itumeleng,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS