MT
Mpho T
1 reviews | Active since Apr 2011
08 Jan 2020, 12:04
Samsung Buy and Get **** Promotion 2019
This buy and get Samsung Promotion doesn't work. I brought a washing machine in December 2019 and completed all details and emailed all necessary documents but someone called Franky from the Samsung Buy and Get promotion keeps indicating my details are incorrect even with a screen shot of the details. This promotion is **** and misleading customers into buying their products.
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Samsung South Africa's replyOfficial
08 Jan 2020, 12:06Good day Mpho T,
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with with your contact details or alternatively email us on ***.
Kind regards,
The SamsungSA Team:^ JF
Samsung South Africa's reply08 Jan 2020, 12:06
Official
Good day Mpho T,
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with with your contact details or alternatively email us on ***.
Kind regards,
The SamsungSA Team:^ JF