ZB
Zani B

1 reviews | Active since Nov 2014

31 Jul 2018, 11:39

Samsung Buy and Get biggest ****!!!!

Bought Samsung Hob/oven promotion x 2!!!!! When we send them the sms it says incorrect codes. Send them a mail, no reply!!! Phoned them today. Lady on phone, Kwhasima(?) very unfriendly and unhelpful. She will make them lose clients for sure! Glad she is not working for me. Now I read all the complaints on Hellopeter and realised that they are ONE BIG ****!!!! No wonder she was so rude!!!!!!!! Take it we will never get our plane tickets. This is not good practice.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply31 Jul 2018, 16:25
Official

This is to acknowledge the receipt of your mail.


We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team^NP