Samsung Buy and Get and Safair

Buying a Samsung device while on their Buy and Get promotion, promises a voucher to a certain amount, depending on the item you buy. I am not sure which one of these two companies are worse. First it took me 2 months to get my voucher from Samsung and then trying to make a booking on Safair is seemingly easy, but just do not need assistance with the voucher. you get referred to an automated call centre with limited options available. Sending a Whatsapp is just as bad as that takes you to another automated system where it is impossible to get an answer to your question. I wish I never bought the appliance and never selected Safair as the company I want to use for the voucher.

I can just imagine that issues with appliances from Samsung or flights from Safair never get resolved. What great customer service.