FH
Fatema H
1 reviews | Active since Jan 2021
09 May 2022, 13:26
Samsung Buy and Get
I am so disappointed with the lack of support from buy and get. I purchased a fridge last year that qualified for silver tear rewards. I went through a thorough process to register for dischem rewards. Eventually with much struggle I came right. The first two vouchers were successfully used. I went in today to use my third voucher today at Dischem and it was rejected. I am incredibly frustrated because I had to pay out of pocket.
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Samsung South Africa's replyOfficial
09 May 2022, 13:55Good day Fatema,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Samsung South Africa's reply09 May 2022, 13:55
Official
Good day Fatema,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM