BB
Brian B

1 reviews | Active since Jun 2011

20 Feb 2016, 14:26

Samsung Buy And Get

Like many other people complaining here, I purchased a qualifying product, registered my purchase and received my pin, I then phoned the call centre who sent me the booking form. I completed the form and submitted it along with the required documents to the appropriate email address.<br> <br> It has been over two weeks and I have had no response.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Feb 2016, 14:47
Official
Hello BBranken,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Complaints division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind Regards

Samsung SA