tN
threshern N

1 reviews | Active since Jul 2009

30 May 2016, 09:13

Samsung Buy and (Dont) Get Promotion

<p>Bought a washing machine in Dec 2015 at Makro with the Buy and get promotion. We entered before the deadline 31 December 2015 and completed the online application. I the received an sms stating i need to complete the online survey.</p> <p>Contacting the call centre *** simply keeps you on hold for 30 minutes and the call gets cut.</p> <p>Emails are never responded to. Yet another **** from Samsung. with no delivery.</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply30 May 2016, 14:54
Official

Hi Threshern

This is acknowledge receipt of your complaint. Kindly note the query is currently escalated to our voice of customer team under the reference number:***.

A senior customer executive will contact you with further discussions on this matter.

Regards

Samsung Team