YC
Yatish C
1 reviews | Active since Mar 2016
09 Mar 2016, 08:48
Samsung Buy and (BS) Get
Bought the qualifying Fridge, registered the product etc. Got my promo code etc... being trying for past 8 working days to get hold of someone at call centre to make a booking and I get cut off all the time. I also sent an email...no response. Didn't realise the call centre was probably more busy than the bank at month end... let me guess... Samsung going to send the usual generic response?!
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Replies (1)
Samsung South Africa's replyOfficial
09 Mar 2016, 09:19Hello Yatishc,
Good day Yatish Chowthee
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Good day Yatish Chowthee
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Samsung South Africa's reply09 Mar 2016, 09:19
Official
Hello Yatishc,
Good day Yatish Chowthee
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards
Good day Yatish Chowthee
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number:***
Regards