1 reviews | Active since Apr 2020
SAMSUNG BUDS PRO CLAIM
I'm really disappointed with Samsung promotion service. I claimed Samsung Buds pro a long time ago and was told that I was going to recieve them in 14days and now it is way past the 14 days. I called Samsung promotions a couple of times but I'm always told the same story that CourierIT will be incontact with me and that has never happend at all.
Not sure why are we treated like this as Samsung loyal customers. Some of us we prematurely upgraded to Samsung new devices due to Samsung alluring us with this package. It hits hard and not sure if Samsung really understands the impact of this false advertising to its customers. We as customers did our part, why can't Samsung do its?
We support and loyal to Samsung because we believe in the brand - can Samsung live upto its commitments as well.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM