WZ
Willie Z
1 reviews | Active since Sept 2021
17 Sept 2021, 20:32
Samsung Buds and smart Tag ****!!
I upgraded my phone at Vodacom. Samsung ran a promotion with ear buds and a smart tag when purchasing a Samsung S21. Since March this year I have been battling to get the Promotional gifts out of them, it took plenty of phone calls and emails,which cost me alot of money. The excuse is that there is no stock available! I cannot believe it, 7 MONTHS????? Absolutely the biggest **** of the year.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
20 Sept 2021, 08:12Good morning Willie ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply20 Sept 2021, 08:12
Official
Good morning Willie ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM