LN
Lindelwa N
1 reviews | Active since Feb 2011
17 Jul 2020, 17:02
Samsung Blu-ray home theatre constantly rebooting
My Samsung Blu-ray ht j5550k keeps rebooting and refuses to play. I just saw a YouTube video(after weeks of searching for a solution) stating that they switched off our home theatres with no fix in place. My home theatre was in perfect working condition before this and I would like Samsung to come up with a resolution.
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Replies (1)
Samsung South Africa's replyOfficial
17 Jul 2020, 17:06Good day Lindelwa,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply17 Jul 2020, 17:06
Official
Good day Lindelwa,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS