GR
Gilbert R
1 reviews | Active since May 2014
10 Sept 2024, 13:50
Samsung blocking my phone
I reported before that my phone gets blocked if I don't load data for 30 days.
Today I got a call from FounYam. I was informed that Samsung A04e phones have this issue and other Samsung phones dont have.. So it seems Samsung is the one responsible for this issue. Can someone investigate this.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
10 Sept 2024, 13:52Good day Gilbert
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply10 Sept 2024, 13:52
Official
Good day Gilbert
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM