SK
Sally K
1 reviews | Active since Feb 2023
12 Jun 2026, 08:58
Samsung
After a Samsung update I got one line on my S22 plus. After the second update I got a second line. I see people selling their phones with the exact same lines. This is not acceptable when you look after a phone to get this. I have always sworn by Samsung. Nwvwd again.
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Replies (2)
Samsung South Africa's replyOfficial
12 Jun 2026, 08:59Good day Sally
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply12 Jun 2026, 08:59
Official
Good day Sally
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
SK
Sally K's updateReviewer Update
12 Jun 2026, 09:41Thank you. I've been on line with Samsung chat and sent them pictures.
SK
Sally K's update12 Jun 2026, 09:41
Reviewer Update
Thank you. I've been on line with Samsung chat and sent them pictures.