PH
Phillip H
1 reviews | Active since Jul 2010
02 Dec 2021, 06:48
Samsung benefits and or items
I received a Fold 3. I was told that I'm eligible for either a case or buds or charger. I can't even register on the my Samsung app after entering the imei. Eventually I went and purchased a case with Spen for R1500!!
Samsung, poor.
Helpful (0)
Replies (5)0
Replies (5)
Samsung South Africa's replyOfficial
02 Dec 2021, 07:24Good morning Phillip,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply02 Dec 2021, 07:24
Official
Good morning Phillip,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
PH
Phillip H's updateReviewer Update
16 Dec 2021, 01:53I have not been assisted. Either assist or come take the phone
PH
Phillip H's update16 Dec 2021, 01:53
Reviewer Update
I have not been assisted. Either assist or come take the phone
PH
Phillip H's updateReviewer Update
17 Dec 2021, 11:17Lesley is not assisting nor Samsung. It's been weeks. I mean guys this is a 45k phone!
PH
Phillip H's update17 Dec 2021, 11:17
Reviewer Update
Lesley is not assisting nor Samsung. It's been weeks. I mean guys this is a 45k phone!
PH
Phillip H's updateReviewer Update
27 Dec 2021, 09:54Guys. Is anyone gonna call me?
PH
Phillip H's update27 Dec 2021, 09:54
Reviewer Update
Guys. Is anyone gonna call me?
PH
Phillip H's updateReviewer Update
04 Jan 2022, 18:54Hello. Anyone?????¿??
PH
Phillip H's update04 Jan 2022, 18:54
Reviewer Update
Hello. Anyone?????¿??