SAMSUNG BELOW POOR SERVICE STANDARDS

Phone went in for on/off switch repair, took over a week instead of 1 or 2 days as promised - after repairs, 2 additional faults had been introduced by Samsung to the phone - phone taken to speedpoint counter, they could not fix it and checked it in - it has now been 8 days, no feedback, cannot get hold of anyone on 5 telephone numbers supp**** - when did speak to a lady, told me to be patient since the past week they had loadshedding problems - absolute lie since I live in the area and the past week had none<br> I dont like Apple products, but if they at least give service, maybe its time to change brands<br> No one takes responsibility, there is no feedback and no effort to try and be of some assistance - oh yes, and I was warned about my phone coming back more damaged than when it had first been checked in - I should have listened and taken my phone to a corner cell shop<br> Samsung products are good, but once out of engineers hands and into the publics hands in Johannesburg, beware you may well become frustrated, disappointed and just a number who's money Samsung gladly took when purchasing the phone, but boy do you pay the price for unproffesionalism - sad, sad, sad