1 reviews | Active since Sept 2016

14 Nov 2016, 11:11

Samsung battery

<p>Hi Peter</p> <p>I bought a samsung j5 last year november now the battery expanded and it can't fit in the phone and no longer working it looks like it will explode anytime so can i take it back or is too late i didn't have insurance in it</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply14 Nov 2016, 17:14
Official

This is to acknowledge receipt of your complaint.

Kindly note the query is currently escalated to our voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

Samsung team