AN
Ayanda N
1 reviews | Active since Apr 2021
27 Apr 2021, 13:58
Samsung bad service
I bought a Samsung S21+ in February and they told me I can claim ear buds for free and will be delivered within 30 days till date I haven't received anything. I called and sent emails and they said they will do an urgent dispatch but am busy wasting my airtime and data to send them emails. It's really frustrating
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Samsung South Africa's replyOfficial
27 Apr 2021, 14:21 Good day Ayanda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Samsung South Africa's reply27 Apr 2021, 14:21
Official
Good day Ayanda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP