MA
Mohamed A
1 reviews | Active since May 2013
20 Jun 2019, 21:03
Samsung - BAD SERVICE
wrote a review a month ago Maya called me and said she will resolve my issue I called her many times and she 'promised' to call me back - never did Her manager also called me and said they will resolve the matter within a day More than a month has passed and my issue is still NOT resoved
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
20 Jun 2019, 21:11Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's reply20 Jun 2019, 21:11
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's replyOfficial
24 Jun 2019, 11:21Good day Mohamed
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply24 Jun 2019, 11:21
Official
Good day Mohamed
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ