JG
Jan G

1 reviews | Active since Oct 2013

20 Jul 2015, 14:54

samsung bad service

I have taken in my Galaxy S5 numerous times for the screen, speaker and charging problems. Till now my phone is not fixed.<br> I cannot trust this product anymore. I feel i should change all my samsung products to other brands. I did not even get a copy whatsoever of a repair orders.<br> <br> What can be done?

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Jul 2015, 16:35
Official
Hello Jannie8451,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA