1 reviews | Active since Jan 2023
Samsung bad quality smart watches
- I am a big fan of Samsung but in the last few years they have really let me down with the quality of their smart watches. - I bought my 1st Samsung watch in June 2019, which was a Galaxy Watch Active(R500) BT smar****ch, the watch lasted me just over a year as it mysterious just went off January 2021 few months after warranty expired, I thought I was just unlucky and might have done something to the watch, tried to fix it but it would cost me the same price as new device. - I then purchased another watch Galaxy watch active 2 (R830) BT smar****ch September 2021, this watch lasts me again until just after its warranty as the watch just died last year December (2022) without it having been done anything to it, stuck in the same predicament where fixing cost as much as a new device. - I had also purchased another Galaxy Watch Active2 (R830) BT for my wife this time on 7th October 2021, the watch lasted almost a year as it died just before warranty expired and Takealot was able to swap it for another on the 14 October 2022, the swap out is still operating currently but not very confident will outlast the year.
I do understand these devices all work on warranties and Samsung will be liable within the warrant but has Samsung started to build watches that will last us just 12 months at such a high cost, every store I go to try and get these watches fixed they tell me it will cost more to fix than just get a new watch, should I be moving to another brand to get better quality, or this is something Samsung can address?
