mM
mariusschoeman M
1 reviews | Active since Apr 2017
14 Dec 2023, 07:21
Samsung Bad Product
I bought 3 x Samsung 32 inch Samsung G5 monitors which are curved. On all three of them the screen (LCD Panel) is pulling away from the frame. Several bugs climbed into the one and when trying to remove them we broke the LCD. Samsung quoted us more to repair the screen than it costs brand new. The other display just stopped working... we sent it in for repairs and collected it last week. Today is stopped working again. Exact same issue.
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Samsung South Africa's replyOfficial
14 Dec 2023, 07:42Good day Marius
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply14 Dec 2023, 07:42
Official
Good day Marius
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM