CL
Cheree L

1 reviews | Active since May 2023

17 May 2023, 17:08

SAMSUNG BAD

I bought the most expensive Samsung dishwasher on the market about a year ago. I'm so disappointed. I've complained after a week after I've received my product. I told Samsung to come please pick-up this peace of Sh.....!!! Up and till today I haven't received any response nor feedback. I was complaining about the machine that does not clean, after I almost washed everything before I put it in the machine to be washed! They told me I must use the longer function and see if it's better. Why then the 1 Hour function. I'm really very disappointed in Samung, I told them to come pick up my machine, I don't want it. They just ignored me. I also bought a Micriwave the same time. After 16min the microwave just shut down. With my previous DEFY microwave AND dishwasher - I never complained.

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply17 May 2023, 17:10
Official
Good day Cheree
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NM 
CL
Cheree L's update19 May 2023, 10:37
Reviewer Update
I'm not interested in any replies!! Please refund me and send a courier for collection!!!