Samsung

I purchased a Samsung A10 cellphone from mr price at bluff towers in December in April the screen had lines on it so you couldn't see anything on the phone. I took the phone back to Mr price on the 1 may the phone had only gotten to the repair center on the 26 may on the 29 may a guy by the man of Wesley calls me a asked if I put a **** screen I was most angry so my question to him was why would I put a **** screen it's only 3 months old then he said I will call you back. He then called to say liquid damage and I told him very strange because it didn't fall in water he said his not sure how. I was very upset and he told me it would cost 3000r to fix my question to him is this a ******* because the phone costed 2600r.i spoke to the manager his service was even more appalling. He was of no help. They sent the fone because I refused to pay more. The most terrible service from Samsung smart care center Nandi drive