AP
Alex P
1 reviews | Active since Nov 2020
16 Apr 2021, 09:33
Samsung are useless
I have been a Samsung fan for many years, I have always bought your phones and TVs and so on. I bought the S21 Ultra and within 2 weeks my buds and tag were delivered. However, I bought the Note 20 in December, and it's been 4 months and I still do not have my TV, I have logged multiple requests and emails with very little response. I see on Hello Peter I am not the only one having an issue with receiving their TV. I want this sorted out ASAP, I am tired of waiting and getting no response.
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Samsung South Africa's replyOfficial
16 Apr 2021, 09:35 Good morning Alex,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply16 Apr 2021, 09:35
Official
Good morning Alex,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS