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ye Y

1 reviews | Active since Jul 2016

26 Aug 2016, 19:41

Samsung are too afraid to admit their wrongs!

<p>I've been waiting for many weeks for samsung to initiate contact with me. They mentioned that a senior consultant will be in cntact with me and he never yet get back to me. I am deeply disappointed at SAMSUNG CONSTANTIA PARK for this ********** act that they pulled on a huge samsung fan. Unfortunately this is not the first incident. </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply27 Aug 2016, 10:16
Official

Hi Yusuf,

This is to acknowledge the receipt of your complaint.

Kindly note that the query is currently escalated to our Voice of customer team under reference number: ********** 900

A senior customer service execute will contact you with further discussions on this matter.

Regards,

Samsung Team.