Samsung are the biggest ****mers. They do not honour their customers.

I have purchased two brand new Samsung S24 Series from the Samsung store in April 2024. I immediately app**** for the R1000 handraiser voucher which was approved within a few days. I tried to use the vouchers the following month on the online store with no success as it said invalid. I called the Samsung promotions department to query the reason for the vouchers not working, I was told that there is a technical issues with the vouchers, we will soon be reissued with new voucher codes. After no response for almost 2 months, I recieved an email from Veronica in the Samsung promotions department advising they aware of the issue and they will soon send me the new voucher codes. Uptill today, I have not recieved my new voucher codes. I have called multiple times with the only answer I recieve is it has been escalated and they will provide feedback. They have never ever provided any feedback. This is pathetic service from Samsung. You do not honour your customers. You'll ****med us customers into buying these phones with these vouchers. I require my vouchers.. I have called every department with no outcome. Pathetic.